Effective Date: December 19, 2025
1. Introduction ZiinMedia ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website ziinmedia.com or use our digital marketing and AI automation services.
We are based in Toronto, Ontario, and comply with Canadian federal and provincial privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect We may collect personal information that you voluntarily provide to us when you:
Register for an account or client portal
Book a consultation or audit.
Subscribe to our newsletters or marketing communications.
Interact with our AI chatbots or automated messaging systems.
The types of information we may collect include:
Personal Identity Information: Name, email address, phone number, and business name.
Payment Data: Credit card details and billing information (processed securely via third-party payment processors like Stripe; we do not store full credit card numbers).
Technical Data: IP address, browser type, operating system, and browsing actions (collected via cookies and tracking pixels).
3. How We Use Your Information We use the information we collect to:
Provide, operate, and maintain our services.
Process transactions and manage client accounts.
Communicate with you regarding updates, offers, and appointment reminders.
Improve our website, AI algorithms, and customer service.
Comply with legal obligations and prevent fraud.
4. SMS and Telecommunications Compliance By providing your phone number, you consent to receive text messages (SMS) from ZiinMedia regarding your account, appointments, or inquiries.
Opt-In: Consent is obtained when you submit a form or book a time on our calendar.
Opt-Out: You may reply STOP to any message at any time to unsubscribe from SMS communications.
Privacy: We do not share or sell your phone number or SMS consent data to third parties for their marketing purposes.
5. Disclosure of Your Information We do not sell, trade, or rent your personal information to others. We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., CRM platforms, hosting services, payment processors), provided that those parties agree to keep this information confidential.
6. Data Security We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When data is no longer needed, it is securely deleted or anonymized.
8. Your Rights (Access and Control) Under PIPEDA and applicable privacy laws, you have specific rights regarding your personal information:
Access: You have the right to request a copy of the personal data we hold about you.
Correction: You may request that we correct any information you believe is inaccurate or incomplete.
Deletion: You may request the deletion of your personal data ("Right to be Forgotten"), subject to certain legal exceptions where we are required to retain data. To exercise these rights, please contact us at the email provided in Section 13.
9. Cookies and Tracking Technologies Our website uses cookies to enhance your experience, analyze site traffic, and understand where our visitors are coming from. You can disable cookies in your browser settings, though this may affect the functionality of certain site features.
10. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these linked sites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can remove such information from our records.
12. International Users This website is operated from Canada. If you are accessing our website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where our servers are located. By using our services, you acknowledge and consent to this transfer of information.
13. Changes to This Privacy Policy ZiinMedia reserves the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date".
14. Contact Us If you have any questions regarding this Privacy Policy or our data practices, please contact us at:
ZiinMedia Toronto, Ontario, Canada Email: [email protected] Phone: (416) 616-9810This is a Paragraph Font